Provider Contact Information


TD Bank

Merchant Services: Settlement funding, manual sales processing, financing plans, collateral replenishment

Hours: Mon-Sat: 8am - 8pm; Sun: 10am - 6pm EST

Phone – (800) 538-3638

Email – TDRCSMerchantServices@td.com

Consumer application-related questions, referrals, pending applications (more info required), and credit limit increases

Hours: Mon-Sat: 7am-1am; Sun: 9am-10pm EST

Phone – (800) 808-6950

Customer account-related questions, change of address, payments, disputes

Hours: Mon-Fri: 9am-9pm

Phone – (800) 252-2551

Katapult

Customer Service

Live Chat 24/7 Click Here

Phone - 833-528-2785

Hours: Monday - Friday 7 am - 11 pm Central Time

Saturday 8 am - 9 pm Central Time

Sunday 10 am - 8 pm Central Time 

Genesis

Merchant Services: Settlement funding, manual sales processing, financing plans, collateral replenishment

Hours: Monday – Saturday: 8:00 am – 7:00 pm EST; Sunday: 10:00 am – 5:00 pm EST

Phone – 1-800-942-4308

Email – Genesis_Credit@genesis-fs.com

Customer account-related questions, change of address, payments, disputes

Hours: Sunday – Saturday: 6:00 am – 6:00 pm Pacific Time

Phone Number: 1-866-502-6439

Great American Finance

Merchant Services: Settlement funding, manual sales processing, financing plans, collateral replenishment

Hours: Mon-Sat: 9am – 9pm; Sun 10am - 7pm CST

Phone – 312-332-0410

Email – Credit@greatamericanfinance.com

Customer account-related questions, change of address, payments, disputes

Hours: Mon-Fri: 8 AM - 8 PM; Sat 8 AM - 4:30 PM CST

Phone – 312-332-7119

Email – customerservice@gafco.net


Progressive Leasing

Hours: Monday - Friday: 8 am - 7 pm Eastern 

Saturday: 10am - 6pm Eastern

Phone - 877-898-1970


Koalafi

Business Support 

Hours: 24/7

Phone - 844-238-6500

Customer Support

Hours: Monday - Friday 8 am - 9 pm Eastern 

Saturday: 8 am - 8 pm Eastern

Phone - 844-937-8275


Acima Leasing

Customer Support

Hours: Monday - Friday 6:30 am - 7 pm Mountain time 

Saturday 7:30 am - 3:30 pm Mountain time 

Phone - 801- 297- 1982

Email: customers@acima.com

Merchant Partner Support

Phone- 801- 297 - 1984


American First Finance

Customer Support 

Hours: Monday - Saturday 9 am - 9 pm Central Time 

Sunday 9 am - 7 pm Central Time 

Merchant Care (Troubleshooting/Funding)  

Phone - 866 - 283 - 0898

Email: dealer@americanfirstfinance.com

Customer Care  (Payments/Acct Services) 

Phone - 855 - 721 - 1188