Checking Order Status

The status of a sales order in the Versatile Finance Portal changes throughout the life cycle of the sales order and as transactions are applied to the sales order.

The list of Sales Orders includes:

New - The initial stage of any sales order. All Sales Orders are created in New status.

Authorized - When a sales order has been successfully authorized with a lender, the sales order will be moved to the Authorized status.

Canceled - If a Sales Authorization has been canceled, the Sales Order will move from an Authorized status to a Cancelled status.

Completed - After an authorized Sales Order has been submitted for funding, the sales order will be put into the Completed status.

Refunded: Customer has returned one or all items on an order